indonet888 Privacy Policy
This page describes what we collect when you use indonet888 and how we keep that data protected. We at indonet888 take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, or mobile banking, or place a bet on Liga 1 or Champions League markets, we collect information necessary to verify your identity, process your transaction, and comply with local law. Our commitment is to handle that data transparently and securely.
We operate a sportsbook and live-casino platform available only where local law permits. Our services are jurisdiction-restricted, and you are responsible for verifying that your access complies with your own jurisdiction's regulations. This policy sets out our practices for data collection, use, retention, and your rights.
What We Collect on indonet888
We collect data in three categories: account registration, transaction, and behavioural. During account opening, we ask for your email, phone number, full name, date of birth, and residential address. We verify this information against government-issued identity documents—a passport, national ID card, or driver's licence. This Know Your Customer (KYC) process is mandatory and occurs before your first deposit.
When you deposit or withdraw, we record the payment method, amount, timestamp, and the processor's reference number. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from that processor and store it in our transaction ledger. We do not store your payment credentials—only the masked account identifier and the processor's token.
We also log your login history, device type, IP address, and the markets you view or bet on. This helps us detect fraud, enforce account limits, and improve our platform. Cookies and similar tracking technologies record your session state and preferences. You can disable non-essential cookies in your browser settings; essential cookies (login, security) cannot be disabled without breaking the service.
How We Use Your Data
We use your data for five purposes: account administration, transaction processing, fraud prevention, legal compliance, and service improvement. Your email and phone are used to send account notifications, password-reset links, and withdrawal confirmations. Your identity documents are cross-checked against sanctions lists and fraud databases to ensure you are not a prohibited user.
Transaction data is retained for seven years to satisfy Indonesian financial reporting requirements and to resolve disputes. If you place a bet on Piala AFF or a live-dealer blackjack hand, we record the wager, settlement, and payout so we can reconcile your account balance and respond to queries about specific bets.
We share your data with third-party processors only when necessary. Payment processors (mobile banking, local payment, online payment operators) receive your name, account number, and transaction amount to execute deposits and withdrawals. Our hosting provider, based outside Indonesia, stores encrypted backups of your account. Our fraud-detection vendor receives anonymised betting patterns to flag suspicious activity. We do not sell your data to advertisers or data brokers.
Your Rights on indonet888
You have the right to access, correct, and delete your personal data, subject to legal holds. To request a copy of your data, email our support team; we will provide a machine-readable export within 14 days. If your address or phone number changes, update it in your account settings immediately—outdated contact details may delay withdrawal approvals.
You can request deletion of your account and associated data after all bets are settled and your balance is zero. We will retain transaction records for the mandatory seven-year period for compliance, but we will remove your name, email, and identity documents from active systems. If you believe we have misused your data, you may lodge a complaint with the Indonesian Data Protection Authority.
We do not use automated decision-making or profiling to deny you service. Account suspensions and withdrawal holds are reviewed by our compliance team, not by algorithm. If your account is flagged for review, we will notify you via email and explain the reason.
Cookies and Tracking
Our platform uses session cookies to keep you logged in and functional cookies to remember your language preference and bet-slip state. Analytics cookies track page views and button clicks so we can identify broken features and improve navigation. Marketing cookies are not used on indonet888; we do not retarget you with ads on other sites.
You can clear cookies in your browser settings at any time. Clearing session cookies will log you out. Clearing functional cookies will reset your preferences. Essential security cookies will be re-created on your next login.
Data Retention and Security
We retain account data for the duration of your membership plus seven years after closure for compliance. Transaction records are encrypted and stored on servers in secure data centres. We use TLS 1.3 encryption for all data in transit and AES-256 encryption for data at rest. Our infrastructure undergoes annual security audits by independent third parties.
If we discover a data breach, we will notify you within 72 hours via email and provide guidance on protective steps. We maintain cyber-liability insurance and incident-response protocols to minimise harm.
Contact indonet888
If you have questions about this privacy policy or wish to exercise your data rights, contact our support team via the in-app help centre or email [email protected]. We respond to data-subject requests within 14 calendar days. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited.